Frequently Asked Questions

Responses to frequently asked questions are general and intended as a guide only. If you need more information contact the Psychological Screening Program.

1. How long does it take to get scheduled for a psychological interview?
   Provided no additional information is required, the Psychological Screening Program (PSP) schedules a candidate for interview approximately four to six weeks after receipt of the completed written assessment materials from the hiring department.
   
   
2. How are the oral psychological interviews scheduled?
   The PSP contacts candidates to schedule oral psychological interviews via phone and written appointment notification.
   
   
3. Why do I need to obtain my treatment records?
   Based on Peace Officer Standards and Training (POST) Selection Standards Commission Regulation 9055, psychological interviews must cover issues arising from review of written assessments, background issues, treatment records (if available), and other relevant information.
   
   
4. What if I have more than one provider, should I use one Authorization to Release Confidential Records Form?
   One Authorization to Release Confidential Records Form must be utilized for each provider.
   
   
5. What if I cannot locate my provider(s) to obtain the treatment records, my treatment records are no longer available, or my time is running out in getting the requested records?
   Contact PSP directly for more information.
   
   
6. My provider has sent me the treatment records. Can I send them directly to your office?
   Contact PSP directly for more information.
   
   
7. How do I prepare for my oral psychological interview?
   Candidates must allow a minimum of one hour for the interview; arrive on time; and bring a valid photo ID and appointment notice (if available). Candidates are encouraged to visit the PSP Testing Locations section to obtain additional appointment location information.
   
   
8. What should I wear for my oral psychological interview?
   Candidates are encouraged to wear attire appropriate for a job interview.
   
   
9. What if I need to withdraw from the psychological screening process?
   Candidates must immediately notify PSP and the hiring department.
   
   
10. What if I missed my interview, can I re-schedule?
    Candidates must immediately notify PSP and the hiring department. PSP can re-schedule a candidate for the next available appointment only with authorization from hiring department.
    
    
11. How am I notified of the results of my psychological screening?
    The PSP provides written notification to candidates when Peace Officer Psychological Evaluation (POPE) screening results in disqualification. The hiring department contacts the candidates to complete the remaining component of the hiring process when POPE screening results in clearance. If you have not been contacted regarding your psychological screening results, contact the hiring department for more information.
    
    
12. Why is there a need for a Second Opinion interview?
    It is very common for candidates to undergo Second Opinion interviews for a more detailed and in-depth evaluation.
    
    
13. What if I was disqualified and would like to appeal the decision?
    Candidates may appeal the decision by writing to the SPB Appeals Division. For additional information, contact the SPB Appeals Division.
    
    
14. Can PSP recommend a qualified psychologist to conduct an Outside Evaluation?
    The PSP does not recommend psychologists for outside evaluations.
    
    
15. What if I need to change my address?
    Candidates must notify the hiring department and PSP of any changes pertaining to contact information. Notify PSP in writing, click here for a printable form.